ANTI-SPAM POLICY

This Privacy Policy has been created to publicize our policies and practices in regards to sending unsolicited e-mails.

About Messaging

OPC maintains a web-based permission email list management and distribution service. These Information Services provides the technology and infrastructure; however, the respective departments manage the email lists and email campaigns sent to those lists. In accordance with our Privacy Policy and our agreement with our Users, the Service does not share any information with any third party.

Anti-spam Policy

The Service is designed to be used for permission/retention email marketing.  The Service does NOT permit our system to be used to send multiple unsolicited or non-consensual email (spam).

Report Abuse

To report any abuse or violations of the Service, please file a report by clicking Report Abuse and completing the form, or, forward the email you received to opt-out@opc-marketing.com. Your report will be registered and that message(s) will be investigated for violations of our Terms and Conditions of Use. The identity of any individual reporting abuse will be kept confidential.

Anti-spam Policy Enforcement

OPC enforces its Anti-spam policy using several methods:

• Upon signing up for our information pages, Clients agree to the Terms and Conditions of Use which prohibits the use of the Service to send unsolicited or non-consensual email (spam) and provides for remedies to the Service for violations of this policy.
  
  
• The Service and the the Service system adheres to all state and national laws regarding sending unsolicited bulk email, to the best of our knowledge. Knowledge includes the general law or laws known at the time the messsage was sent, within the locality of the originating message.
  
  
• We provide ongoing training to our Marketing and/or Support Staff to consult with our Clients and prospective Clients on the proper methods they can use to build their relationships with email lists, as well as educating prospective Clients on our anti-spam policies.
  
  
• The Service provides the option and recommends for Clients to use a Double-Opt-In or Confirmed method of verifying their data.
  
  
• Upon importing a list into the Service, we verify with our Client(s) the source of the list and the method used to acquire their name and address. The Service has the authority to quarantine questionable imported data pending further investigation.
  
  
• All emails sent using OPC's systems include point of origin and routing information as well as identifying information about the Campaign that sent the message.
  
  
• The Service supports multiple OPT-OUT / REMOVE / UNSUBSCRIBE methods including instructions and a link at the bottom of each email distributed through the Service, automatic opt-out using reply email, automatic opt-out using forwarding email, Global Opt-Out, and the ability for Clients to remove emails.
  
  
• The Service maintains an OPT-OUT list that restricts our potential Clients from adding an email address to their list that has been previously Opted-Out.
  
  
• We track all registered complaints, and compare the rates against historical averages of abuse complaints across our system. If we suspect a violation of our Terms and Conditions of Use and/or Anti-spam policy, we will contact the department and discuss the options, which may include, but not be limited to, a warning, forcing the Client to implement our Confirmed or Double-Opt-In system, suspension or termination of service for that Client, as well as other remedies.

ISPs and Network Administrators

While we do our best to keep the Service free from abuse and encourage our departments to use best practices to avoid generating complaints, the huge volume of messages we send does generate complaints, both to us, to our clients, and to ISPs and Network Administrators. If you receive complaints about unsolicited email sent from our service, please forward the email with headers to abuse@opc-marketing.com, along with your contact information and the company you represent. We will investigate the complaint and respond to you with the results of our investigation.

OPT-OUT / REMOVE / UNSUBSCRIBE

If you wish to be removed from a SINGLE email list, please click the "OPT-OUT" link at the bottom of the email you received, or, reply to the email you received with "OPT-OUT" in the subject line, or, forward the email you received to opt-out@opc-marketing.com. You will be removed from that email list and that department will be restricted from adding your email to their list in the future.

If you wish to be removed from ALL current and future Client email lists stored in the the Service Client Databases, please go to our Global Opt-Out Form and enter your email address.