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Dialogic Board Installation

Before you begin using your dialer, you will need to install the Dialogic Board. It was packed separately in bubble-wrap to protect it from damage during shipment.

Simply follow the easy step-by-step instructions below and you'll be up and running in no time.

dialogic

Using a Phillips screwdriver, remove the two screws holding the side panel, and set the panel aside.

autodialers

Next, remove the screw above the empty bay.

telemarketing

This is the ISA slot where the Dialogic board will install.

call centers

Lay the PC on its side in order to more easily install the board. Grip the board lightly by its plastic edges.

predictive dialers

Gripping the board lightly by its plastic edges, gently slide downward into place.

auto dialers

Line up the gold teeth of the board with the ISA slot and press gently downward. You may have to rock the board slightly from end to end (not sideways) to get it to seat firmly.

lead generation

When the board is seated in place, secure it by replacing the screw you removed earlier.

auto-dialers

If you are installing multiple boards, you will need to connect the light gray
SC Bus cable as shown (included with boards).

voice broadcasting

Connect both boards as shown and allow the remainder of the cable to rest to one side, inside the PC, without interferring with other components.

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Replace the side panel.

telephony

Plug in the RJ11 phone lines into the Dialogic board.

leads

Plug the "dongle" (security key) into the printer port and you're ready to start your system! If you want to use a printer also, you can plug it into the back of the dongle.

dialogic boards

If you have purchased software and board only,
you may need to move the IRQ Jumpers.

dialer boards

The position of the jumpers depends on how you have the software configured. Contact Tech Support at 972-406-0851 for assistance.

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