Headsets & Call Center Products

We offer a complete selection of state-of-the-art headsets, including binaural, monaural, voice tube, sound tube, wireless headsets and headset systems.

Headsets were an invention, born out of necessity, to prevent the fatigue and strain caused when agents work all day on the phone. In order to free both hands for operating equipment, handwriting messages, and filing papers, operators of yesteryear could not hold a telephone handset with one hand, but would pinch the device between an upraised shoulder and sideways tilted head.

Then, when the neck and shoulder became tired and sore, agents would be off to the Chiropractor or the strain would be transmitted to the sales call, leading to unproductive selling.

With advances in technology, modern headsets are lightweight and durable. Today, nearly all call centers require agents to use headsets.

Virtually all feature noise-canceling properties and come in a variety of styles with different options. A mute switch is a common and handy feature. Volume controls allow users to adjust audio levels to their own liking and preference.

OPC offers high quality headsets for Call Center applications, we consider these headsets and bases to be of the highest standard.

Headsets increase productivity, improve agent comfort, and reduce workplace injuries caused by long-term use of telephone handsets.

Your OPC Sales Agent will explain the benefits of each of the headsets we offer,
talk live to an OPC Agent Today.

Headsets
Includes lightweight over-the-ear styles to rugged binaural over-the-head styles.

Read more, select your headset, like the versatile FX-200 TriMount Convertible Headset pictured to the right, then place an order.

Acoustical Innovations

See also Amplifiers

 

CS-50 Wireless Office Headset System

Redefining the way you communicate

When you’re on the phone, the information you need may not be in
front of you. It may be in the next office, or down the hall. To keep
up with business, you need to move; you need to stay in touch.
You need the Plantronics CS50 wireless office headset system.

• The CS50 lets you take the conversation wherever you need to go—up to 300 feet from your office phone.

• Walk and talk for up to 8 hours on the phone without having to recharge. Fully recharged in less than 3 hours, 80% recharged in 1.5 hours.

• The CS50 uses digital 900MHz technology with a noise-canceling
microphone to deliver calls that are crystal clear, private and
completely secure.

• The CS50’s integrated IntelliStand™ makes wireless mobility as easy as answering the phone—pick up the headset and you pick up the call. And when you’re away from your desk, you’re still in touch, either answering or ending a call with the touch of a button.

• The CS50 is as stylish as it is comfortable with a customizable,
convertible headset that can be worn over the ear or over the head,
ensuring all-day wearing comfort. An optional behind-the-head
style is also available.

The Plantronics CS50 Wireless Office Headset System brings the ultimate in mobility and hands-free conversations to your phone. The CS50 gives you eight hours of talk time and the wireless convenience to roam up to 300 feet with secure conversations. And remotely taking or ending a call is as simple as pressing a button with the optional Plantronics HL10 Lifter.