SpitFire Predictive Dialer and SpitFire Predictive Dialer PRO with MySQL.3

SpitFire® Predictive Startup

SpitFire® Predictive Initial Screen after the person defined as the Administrator click on the on the program Icon.


SpitFire Predictive Initial Screen after clicking on the program Icon.

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Action Tab

SpitFireŽ Predictive Assign Available Agents "Action Tab". All 48 Agents are enabled by clicking on the buttons, Green is on, and Yellow is off. depending on the number of Agents you have physically available.

SpitFire® Predicitve Administators Interface with 48 Agents available.

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Administrator >> Options >> Company

Here is where you personalize your SpitFire® Predictive Dialer with your company information. You are also able to import your own logo.

Select a script and import it into the interface. When loaded the script button will be in red.

CALL 800-859 -5924 or 972-267-3279. Contact OPC.

Administrator >> Options >> Line Settings

SpitFireŽ Predictive Dialer Administrator Line Settings Screen. Setup how your system uses area codes and prefixes to connect to outside telephone lines. Set permissions for Long Distance and re-trying busy numbers dialed.

Administrator >> Options >> Line Settings

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Administrator >> Options >> General

SpitFire® Predictive Dialer Administrator Options >> General Screen. Setup how your system handles Call Blending, Skills based routing, Call transfers, Allows Callbacks and more.

Administrator >> Options >> General

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CALL 800-859 -5924 or 972-267-3279. Contact OPC.

Administrator >> Options >> Database Settings

Login name and password for the location of your MySQL databases used in your campaigns. These databases include State and Federal DNC's (Do Not Call) and any optional company databases (DMA No Calls Filenames).

Options >> Database Settings

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CALL 800-859 -5924 or 972-267-3279. Contact OPC.

Administrator >> Options >> T1 Configuration

These T-1 Configuration settings are pre-defined by OPC Marketing's SpitFire® Software to standards set by major communication groups. In most cases these will never be changed by you, if there is a special configuration need for these settings, OPC technical support group will tweak these settings for you.

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[NEXT ADMIN SCREENS]
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CALL 800-859 -5924 or 972-267-3279. Contact OPC.

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