Agent's will login using the login screen.
Your Agents will have their own login screen, your Administrator will setup and define each agent's credentials to use the software.
CALL 800-859 -5924 or 972-267-3279. Contact OPC.
SpitFire® Predictive's Initial Campaign Screen after the person(s) defined as your Agent click's on the on the program Icon to launch the dialer software suite. This is the SpitFire® Predictive Agent's first screen after successfully entering in "User name" and "Password".
CALL 800-859 -5924 or 972-267-3279. Contact OPC.
Select a script (Hollywood Style) and import it into the interface. When loaded the script button will be in red. Click on the image to see this image full sized. Then use the "Go Back" link to return here.
CALL 800-859 -5924 or 972-267-3279. Contact OPC.
The Agent Screen and Main Server screen, waiting for the call. Click on the image to see this image full sized. Then use the "Go Back" link to return here.
CALL 800-859 -5924 or 972-267-3279. Contact OPC.
The call is received and the pitch begins, the customer's information from the current database will pop up on the Agent's screen (were using OPC Marketing as an example in the green text on a bal ck background), along with a script for the Agent to read from (HTML Script shown to the right "INTRODUCTION"). Since it's HTML format, it can be linked to other pages with response options. You can build complex decision trees, or even link to web pages with an internet connection.
The pitch or offer resulted in a sale. Tab 1 General, setting the call disposition as a "Sale". Other call dispositions include "call Back" AM "Answering Machine" and buttons defined by your Administrator or Call Center Manager. User Fields 1 and User Fields 2 included notes on this transaction and other user customizable fields you set up. Easily customize two "User Fields" to include data specific to your business, keep who the call went to and much more!
Call now and see why SpitFire Predictive is the easiest to use System on the Market today.
CALL 800-859 -5924 or 972-267-3279. Contact OPC.
You can easily integrate with Windows based ACT® Contact Management Software by SAGE®. This example also shows how you can use ACT for more detailed Contact Info, including keeping "Notes" on conversations (ACT sold separately by OPC). ACT may also be customized for custom uses by you. Your version of ACT may vary depending on your licensing, requirements and users. Ask about the many different types of Windows® based programs your SpitFireŽ Predictive Dialer System can integrate with. ACT has been issued the 100% SpitFire® Certified logo by OPC Marketing Labs for trouble free integration.
Click on the image to see this image full sized. Then use the "Go Back" link to return here.
Call now and see why SpitFire Predictive is the easiest to use System for any Agent skills level on the Market today.
CALL 800-859 -5924 or 972-267-3279. Contact OPC.
OPC's Lead manager application is a custom Microsoft .ASP "Active Server Page" . Our Programming team can custom design any type of .ASP page for your business data integration.
Call now and see why SpitFire Predictive is the easiest to use System for any Agent skills level on the Market today.
CALL 800-859 -5924 or 972-267-3279. Contact OPC.
 |